Better Broadband Built for you.
Faster broadband. Fairer prices. Friendly local support. No nonsense. That's how we do Full Fibre.
Freedom From Traditional Broadband
Break free from outdated networks. Enjoy blazing speed and real local support.
Bye Bye Buffering
Over 10x faster than standard 'Fibre'
Fully UK-Based Support
Our support teams are all based right here in Sheffield
5 Star Broadband
Don't just take our word for it, check out our amazing Trustpilot rating
No matter what you need broadband for... we've got you covered!
Excellent service
Excellent service and much improved internet which appears much more stable than my previous supplier. Local contact centre and friendly installers
Easy organisation
Easy organisation, easy setup, easy installation. The provided router is pretty simple to get running and configure. No issues with speed or uptime since joining 2 weeks ago. Two thumbs up from me!
Very personable service provided by the…
Very personable service provided by the whole team.
Great service
Amazing service from Jonny, fast and easy upgrade.
Good WI-FI speeds, prices and helpful team
The customer service team are very friendly and helpful. We had a slight delay in our service getting activated but a team was on-site each day it was down to help, and were able to resolve it quickly. Well priced for the speeds available too!
Great, reliable service
Always very helpful when I've had queries but more importantly in the 3 years with PineMedia there's been maybe one outage / issue… a far cry from our precious provider! Very reliable for working remotely.
Mostly great service
Really great customer service and prices are fair. Only negative is that the wifi has somewhat regular cases where it drops out, particularly in the evenings. Mostly really good though.
Brilliant service! Highly recommended.
Our broadband cable was damaged by animals, and we were left totally disabled! Pine media were immediately contactable and gave me the earliest appointment to have it replaced. The repair was managed swiftly and the engineer was really knowledgeable and kind. He cleaned up afterwards and did a really great job. Even better the cost was included in my monthly fee. I am so pleased with the service we receive!
Online within an hour of ordering
The customer service was excellent, all my questions were answered quickly via live chat and I was able to pick up a router and be online within an hour of placing my order. The connection has been very fast and the app makes it easy to set up and monitor the WiFi.
Easy setup and great customer service…
Easy setup and great customer service to match.
5* Review
Sadly having to leave Pine as I'm about to move to an area not serviced by them but if you are able to get Pine I would highly recommend them, they've been very helpful during the year and the broadband operates at a good speed also, I remember it being very quick and easy to set up as well, my router was already at the property and took me 5 minutes to get online. Chelsea from Pine Media has also been brilliant both when helping us set up a year ago, and also helping us with closing our account now that we are leaving
Terrific service …
Terrific service by Jack in sales and Steve in technical, where actual humans answer the phones within seconds. I already had a connection in the property so was set up within 24 hours. Well done Pine Media
Faultless Internet Connection
Been with Pine Media for 2 years now and not had a single issue. I've jut renewed for another 2 years at a lower price than I could find at all the major suppliers. I am on the 100Gig full fibre connection and it's the first internet connection I've had that's been faultless for the whole 2 years.
Been with pine media for 3 years and…
Been with pine media for 3 years and happy with them
Our customers love us
Your neighbours love us—and so will you. Discover why Sheffield trusts Pine Media.
Trusted by businesses
across Yorkshire
We provide reliable enterprise connections to businesses of all sizes.
Find the best plan for you
GIG is our own, cutting edge Full Fibre (FTTP) network, delivering the UK's fastest speeds at the best value.
GIG 100
100Mbps
Average Download
100Mbps
Average Upload
24 month contract
£0.00 activation fee
GIG 160
160Mbps
Average Download
160Mbps
Average Upload
24 month contract
£0.00 activation fee
GIG 550
550Mbps
Average Download
550Mbps
Average Upload
24 month contract
£0.00 activation fee
GIG 1000
900Mbps
Average Download
900Mbps
Average Upload
24 month contract
£0.00 activation fee
Add-ons
Want to get even more from your broadband? Choose from our optional add-ons below to tailor your package to your needs. All add-ons are completely optional and can be added during checkout—no pressure!
Our Complete WiFi coverage guarantee or £100 back
Dedicated Static IP Address
Many categories available, starting at just £4.99/pm
Powered by eero
Every broadband package includes a cutting-edge eero WiFi 6 router with advanced mesh technology. Through the intuitive eero app, you can manage your entire network, set up parental controls, monitor device usage, schedule internet breaks, and create guest access—all from your smartphone. Experience whole-home coverage with intelligent WiFi that automatically optimizes your connection.
'Full House' WiFi
Our optional 'Full House' bolt-on (£12/mth) guarantees you reliable WiFi in every room, or £100 back. Additional eero devices automatically create seamless WiFi coverage by connecting to your main device. Simply plug them in to a power socket and eero's smart mesh will do the rest.
Unleash the Power of Full Fibre
Experience hyperfast, reliable connectivity built for modern life.
Pure Fibre. Pure Speed.
Full fibre direct to your home for consistent, ultrafast speeds up to 1.8Gbps. No slowdowns, no bottlenecks.
Sheffield-Based Team
Friendly, expert support from real people in Sheffield—no call centres, no scripts.
Transparent & Honest
No hidden fees, no in-contract price rises. Just great value, always.
Rock-Solid Network
Engineered for uptime and resilience. We build and operate our own full fibre network.
Loved by Customers
“Superb service and lightning speeds. The best broadband I’ve ever had!”
Switching to pine media is easy
Get connected in just a few simple steps—no hassle, no headaches.
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1
Find your address
Enter your postcode and select your address to check availability.
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2
Choose your plan
Pick the perfect broadband package for your needs.
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3
Select your go live date
Choose a convenient installation date that works for you.
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4
We deliver your service
Our expert team will install your new connection and equipment.
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5
You're now connected
Enjoy ultrafast, reliable broadband from day one.
No problem! If you're still in contract, contact our friendly team for advice on switching. We can help you plan your move and avoid unnecessary fees.
Contact our team